CLARIFICATION ON THE RECALL OF CERTAIN LOTS OF ORASÌ PRODUCTS
On 25 July 2018, we recalled certain lots of OraSì Drinks from the Italian market.
We would like to explain why we recalled them and answer any questions you may have after the recall.
Why did you recall certain lots of OraSì Drinks?
We made the decision to recall these lots following a case of the suspected presence of traces of milk in the 100% plant-based OraSì Hazelnut Drink labelled as lacking milk and dairy products.
We immediately investigated the situation, as the lists of ingredients of our drinks do not report the allergen milk and dairy products.
Were all OraSì products recalled?
No, this recall only applied only to certain lots of the products:

-OraSì Walnut Drink, lot 8019 with expiry 16/10/2018
-OraSì Walnut Drink, lot 8038 with expiry 04/11/2018
-OraSì Soy-Cocoa Drink, lot 8018 with expiry 15/10/2018
-OraSì Hazelnut Drink, lot 8142 with expiry 17/05/2019

The recall did not in any way apply to other lots of the same products, nor other OraSì brand products.
Why was there mention of lots being positive for the absence of milk and dairy products?
Following internal investigations conducted by our Quality Assurance department, we actually found minimum traces of milk and dairy products in some production lots, the presence of which is abnormal considering the recipes of our products and the production process that guarantees their absence.
As already stated, further detailed analyses on the indicated production lots are being carried out at an accredited external laboratory.
However, the Company decided to recall the production lots being analysed that may contain traces of the milk and dairy product allergen which is not declared on the label.
Which products were recalled?
In line with its policy of maximum protection of consumers and the quality of its products, OraSì conducted a nationwide recall of the following lots:

-OraSì Walnut Drink, lot 8019 with expiry 16/10/2018
-OraSì Walnut Drink, lot 8038 with expiry 04/11/2018
-OraSì Soy-Cocoa Drink, lot 8018 with expiry 15/10/2018
-OraSì Hazelnut Drink, lot 8142 with expiry 17/05/2019

Noce Soia-Cacao Nocciola
What have you done to inform consumers?
We informed the involved stores to withdraw the goods affected by the recall from the shelves and put up informative signs indicating the products and lots which should not be consumed. In addition, in order to ensure more effective information to potentially interested consumers, we published the recall on our Facebook page www.facebook.com/OraSi.PiacereTuttoVegetale
What should I do now if I purchased the recalled products?
If you are or suspect you are allergic to milk and dairy products, please do not consume the product and return it to the store. If you do not have such an allergy, the product can be consumed.
For any information, please send an email to info@orasivegetale.it
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